Policy Dialogue on Education Support Services

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Background and Agenda

CERP hosted a policy dialogue on education support services on 29th July, 2013 in Lahore. The main objective of the dialogue was to explore scalable support services that can help improve learning outcomes, especially for sectors that receive limited assistance. Private schools, for instance, face considerable constraints, despite known successes in the provision of quality education. Some of the questions that were discussed were: How can we improve the quality of schools? What is the scope for new types of services, including internet and communication technology? What are the underlying factors preventing these needs from being met? What resources are needed to enable the successful implementation and evaluation of such interventions? What next steps can be taken to move this process forward?


This dialogue explored three thematic areas:

1) Support services which interact directly with teachers (e.g. teacher training)

2) Services which aim to supplement traditional teaching (e.g.use of adaptive learning technologies)

3) Services which strive to enhance the teaching environment (e.g. online learning platforms)

The dialogue invited a series of brief presentations as examples of interventions in each thematic area, followed by substantive discussions among various stakeholders for unique insights and perspectives on innovations in support services.


Several private sector educational organizations participated in the dialogue including:

Aman Foundation

Asian Development Bank

Beaconhouse School System

Canadian International Development Agency

Chand Public School

Children’s Global Network

City Education School & Computer College

Department for International Development

Department for International Development

Developments in Literacy

Developments in Literacy

Directorate of Staff Development

Ed Equal

Education Fund for Sindh

Harvard Graduate School of Education

Human Development Foundation


Knowledge Platform

Oxford University Press


Punjab Education Foundation

Research Consultants (RCons)

Society for Advancement of Higher Education

Teach for Pakistan


The Citizen’s Foundation

United States Agency for International Development

World Bank

Last modified on Thursday, 12 October 2017 08:30